Terms and Conditions

Effective date: November 15, 2026 · Website: https://orluapp.com

1. Who we are. Orlu is provided by Max Yung, trading as Orlu ("we", "us"), located in Richmond, British Columbia, Canada. Contact: maxyung520@gmail.com.
2. Agreement. By downloading, installing or using Orlu you agree to these Terms. If you continue to use Orlu after we update these Terms, you agree to the updated Terms. If you do not agree, do not use Orlu.
3. Merchant of Record. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Your purchase is also subject to Paddle's buyer terms.
4. Subscription and payment. The Orlu Subscription is billed monthly in advance at the price shown at checkout until cancelled. You can cancel at any time through the link in your Paddle receipt or at paddle.net; paid features continue until the end of the current billing period. If a payment fails, Paddle may retry it; if it is not recovered the subscription ends. We may change the price with at least 30 days' notice; the new price applies from your next billing period after the notice.
5. Licence. We grant you a personal, non-exclusive, non-transferable licence to use Orlu on any number of computers you own or control. A subscription licence key is for you; do not share it publicly or resell it. The Free plan limits are described on the Pricing page.
6. Your content and AI services. You retain ownership of your content. Orlu keeps local records; selected content is sent to the AI service you use, remote browser access transports the necessary data, and optional encrypted sync stores selected records on the configured sync service. Orlu connects to third-party AI services (for example Anthropic, OpenAI and Google) using your own accounts or API keys. Those services are provided by their owners under their own terms, privacy policies and charges; you are responsible for complying with them. We do not control and are not responsible for AI services' availability, output or charges.
7. Generative AI use. AI output can be inaccurate, incomplete or unsuitable; review it before relying on it, especially for code, legal, tax, financial or medical matters. You are responsible for the prompts you send, the actions you approve (such as file changes, commands or uploads) and how you use the output. Do not use Orlu to create or distribute unlawful, harmful, infringing or deceptive content. We may suspend licence keys used to violate these Terms. Data handling depends on the features you enable, as described in the Privacy Notice.
8. Prohibited use. You must not: use Orlu unlawfully or for fraud or spam; infringe anyone's intellectual property; attempt to break, bypass or reverse engineer licence checks or our services; interfere with the security or operation of our services; or use our services to harm others.
9. Our intellectual property. Orlu, its software, name and logo belong to us (or our licensors). These Terms do not transfer any ownership to you. Open-source components remain under their own licences.
10. Service level. Orlu is provided "as is". We do not guarantee that Orlu or the licence service will be uninterrupted, error-free or compatible with every version of third-party AI tools. If the licence service cannot be reached, paid features continue for 3 days after the last successful check.
11. Suspension and termination. We may suspend or end your subscription or licence key for material breach of these Terms, non-payment, a security risk, or unlawful use. Suspension never deletes your local projects, conversations or files.
12. Liability. To the extent permitted by law, we are not liable for indirect or consequential loss, loss of data, or loss of profits, and our total liability is limited to the amount you paid for Orlu in the 12 months before the claim. Nothing in these Terms limits rights you have under consumer law that cannot be excluded.
13. Changes. We may update these Terms; material changes will be announced on the website or in the app before they take effect.
14. Law. These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, subject to any mandatory consumer protections where you live.
15. Contact. maxyung520@gmail.com.